FAQ's
How do I sign up for classes at Studio Fix?
Signing up for classes at Studio Fix is a breeze. Explore our diverse class schedule on our website, choose your preferred class, create your Studio Fix account, select your pricing option, reserve your spot.
What types of classes do you offer?
At Studio Fix, we are excited to offer a wide range of classes across our three beautifully designed studio spaces. Upstairs, we have Lagree Megaformer, Yoga, and Barre from the team behind Paola's Body Barre (PBB at Fix), or come down into our basement where you'll find HIIT, Strength and Boxing.
Is there a minimum age at Studio Fix?
Unfortunately, we cannot allow under 18's into our classes due to our and our instructor insurance policies. Anyone who appears younger will be asked for proof of age.
What should I wear?
Workout appropriate clothing is essential, leave your jeans, shirts and ties at the door!
For Studio 01 & 02, no shoes are permitted. Grip socks are now compulsory in all Megaformer and PBB classes.
In Studio 03, please wear suitable gym/workout trainers - we cannot accept responsibility for any injuries because of inappropriate fashion trainers.
Is Studio Fix wheelchair friendly?
Yes! Studio Fix was specifically designed with wheelchair users in mind - in fact, we designed Boxing as an adaptable class so that your experience is the same as anyone else.
What do I do if I am late, or cannot make the class in time?
Be sure to arrive 10 minutes before the class start time. Any late arrivals will not be permitted access - we will close the studio door as a sign that the class has started and you can no longer enter.
We require 12 hours notice for class cancellations. After this time, your credits are non-refundable.
How long do class packs last?
If you purchase our class packs, please be aware they do have an expiry! 5 Classes last for 3 months, 10 Classes expire after 6 months, and packs of 20 Classes will remain on your account for 9 months. Unfortunately if you don't use your classes in time, we can't make any refunds.
Studio Policies
Studio Etiquette and Guidelines:
At Studio Fix, we prioritise creating a welcoming and respectful environment for all members. We kindly ask that you observe studio etiquette and guidelines during your visits.
Booking and Cancellation Policy:
We understand that life can be unpredictable, so we operate a 12 hour cancellation policy. Outside of this window unfortunately your credits will be lost. Make sure you download and book through our app so you can easily cancel if you can no longer make your class.
Safety and Cleanliness:
Your safety and well-being are our top priorities. Studio Fix maintains stringent cleanliness and safety protocols with our fantastic housekpeeing team. We clean and sanitise our facilities regularly, provide antibacterial wipes, and have implemented measures to ensure a safe and hygienic environment.
Privacy and Data Protection:
Your privacy and data security are of utmost importance. Studio Fix adheres to a strict privacy policy, ensuring the protection of your personal information. We do not share your data with third parties and use it solely for the purpose of enhancing your wellness experience.
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